Activate your number
- Open the Voice page
- Optionally enter a preferred area code
- Click Activate Voice
Activation requires the ADMIN role and a Voice-enabled plan (the Voice add-on, or an Ultra/Enterprise plan). Numbers are US-local at launch.
What it does
- AI call answering — inbound calls are answered by a real-time voice AI that handles public questions about your business
- Two-way SMS — the AI replies to inbound text messages, and standard carrier keywords like STOP and HELP are honored
- Shared history — call transcripts and conversations are saved to your workspace chat history, so you can review what customers asked
