Skip to main content
Sontairo is organized in two layers: the products that run parts of your business (Hosting, Helm CRM, Finance, Voice), and the machinery they share (workspaces, projects, agents, connectors).

​
Workspaces

A workspace is the top-level container for your organization. Every resource — products, agents, connectors, projects, runs — belongs to a workspace.
  • Each user can belong to multiple workspaces
  • Workspace members share access to all resources within it
  • Billing, subscriptions, and product add-ons are managed per workspace: one active add-on covers the whole account

​
Projects

Projects are logical boundaries within a workspace for organizing work. Data is fully isolated between projects:
  • Agents, connectors, automations, chat conversations, and runs are scoped to a project
  • Switching projects updates all views to show only that project’s data
  • A resource with no project belongs to the workspace globally

​
Products

Ultra and Enterprise plans include all paid products. See Plans & Pricing.

​
Agents

Agents are AI-powered assistants configured with:
  • System Prompt — Instructions that define the agent’s behavior
  • Provider Key — The AI model and API key used for inference
  • Connectors — External tools the agent can access during task execution
Agents can be used in chat conversations, called from an automation, triggered through tasks, or run by Helm automations.

​
Connectors

Connectors integrate Sontairo with external services. They support:
  • OAuth 2.0 — Secure token-based authentication (Google, Slack, GitHub, etc.)
  • API Keys — Direct key-based access for services without OAuth
  • MCP (Model Context Protocol) — Custom tool servers for advanced integrations
Each connector belongs to a workspace and optionally a project.

​
Tasks & Runs

  • Task — A one-off instruction sent to an agent, optionally with connectors attached
  • Run — The execution record of a task, including status, logs, and output
Runs are tracked in the Runs timeline with detailed step-by-step visibility.

​
Automations

Build reliable workflows by connecting a manual or scheduled trigger to logic, transformations, AI tasks, delays, connectors, webhooks, and notifications.
  • Resolve configuration and access questions before activation
  • Publish immutable versions while keeping later edits in a draft
  • Pause schedules without deleting them
  • Inspect every run and component attempt

​
Chat Conversations

Interactive sessions with AI agents featuring:
  • Streaming responses
  • Persistent conversation history
  • Agent memory across conversations
  • Tool use during chat (via connected tools)
  • Hands-free voice mode on Voice-enabled plans

​
Approvals

Human-in-the-loop workflows that pause agent execution until a user approves or rejects the proposed action. Approvals are workspace-scoped.